ABSTRACT: IoT device fleets are becoming more pervasive. As devices are becoming connected to the Internet, new possibilities for how to use the data for aftermarket services are opening up. For any IoT solution, there are steps of maturity that occur in sequence: (1) connected, (2) managed, and (3) optimized. Data analytics maturity mirrors these three steps: (1) when devices are connected we can get some descriptive data about them; (2) when devices are managed, we can generate predictive analytics on them to figure out what might happen in the future such as with a motor failure; and (3) we can optimize devices and user interactions by using prescriptive analytics to provide closed loop feedback. This session will lay out the foundations of data analytics and how remote sensing technology can enable a new class of after service-delivery business models.
Mark Benson is Vice President of Engineering at SmartThings, a technology company based in Mountain View, CA and a wholly owned subsidiary of Samsung Electronics. Mark is a regular speaker and writer on the intersection of technology, business, and society as it relates to product development, technology leadership, strategic planning and execution, intellectual property portfolio management, software architecture, information security, competitive positioning, and organizational behavior.