Honored to be published in Forbes this week on how organizations can build an IoT competency.
The Road To Unconscious Competence
In the field of psychology, the “conscious competence” learning model describes how individuals move from incompetence to competence in a certain subject area as they move from unconscious incompetence (naiveté about the competency deficit) to conscious incompetence (acknowledgment that there is competency deficit) to conscious competence (demonstrated competency through a concerted effort) to unconscious competence (competency as second nature).
This same model of “conscious competence” is true for organizations faced with the task of digital transformation through smart connected products, a visual depiction of which appears here.
There is no shortcut to mastery. Identification of gaps followed by planning, execution, growth and institutionalization of process and behavior are necessary waypoints on the journey to IoT competency.
Mark Benson is Vice President of Engineering at SmartThings, a technology company based in Mountain View, CA and a wholly owned subsidiary of Samsung Electronics. Mark is a regular speaker and writer on the intersection of technology, business, and society as it relates to product development, technology leadership, strategic planning and execution, intellectual property portfolio management, software architecture, information security, competitive positioning, and organizational behavior.