As more and more millenials join the workforce, they will expect industrial equipment to offer the ease of navigation and intuitive interface similar to the smartphones and tablets they have grown up with. In the era of ubiquitous sensors and miniaturized mobile computing, a hassle-free UX design and contextual awareness will be the glue binding together the Industrial Internet.
For the Industrial Internet, UX is the new black.
Mark Benson is Vice President of Engineering at SmartThings, a technology company based in Mountain View, CA and a wholly owned subsidiary of Samsung Electronics. Mark is a regular speaker and writer on the intersection of technology, business, and society as it relates to product development, technology leadership, strategic planning and execution, intellectual property portfolio management, software architecture, information security, competitive positioning, and organizational behavior.