Interviewed by Stacey Higginbotham for a piece about SmartThings and a proactive and bold shift in product strategy coming soon for SmartThings to enable a high degree of differentiation in the coming age of smart home experiences.
SmartThings is pushing these changes because the smart home is finally getting to a point where users are comfortable buying devices and automating some things. But to take it to the next level, it has to get much, much easier. Benson’s lofty talk of “experiences,” covers a lot of ground, but the basic gist is that when someone buys a connected product in the future and brings it home to a SmartThings ecosystem, they should expect it to automatically connect and then to get suggestions about how that device might fit into their current apps or experiences running on the platform.
Mark Benson is Head of Engineering at Samsung SmartThings. Mark is the author of The Art of Software Thermal Management for Embedded Systems and is a regular speaker and writer on the intersection of technology, business, and society as it relates to product development, technology leadership, strategic planning and execution, intellectual property portfolio management, software architecture, information security, competitive positioning, and organizational behavior.