Interviewed by Patrick Hearn for a piece on Digital Trends about user receptiveness to subscription-based services for smart home automation. However, the interview quotes were instead used for a different piece regarding questions about Galaxy Home.
Digital Trends spoke with Mark Benson, Head of Engineering for Samsung’s SmartThings, who provided some insights on SmartThings’ priorities. “Our strategy from the beginning has been obsessively centered on the experience of the user,” said Benson. “Hardware, I believe, will fade into the fabric of our connected lives and users will focus less and less on the devices, the gadgets, the hardware, but more on the experiences that they enable.”
Mark Benson is Head of Engineering at Samsung SmartThings. Mark is the author of The Art of Software Thermal Management for Embedded Systems and is a regular speaker and writer on the intersection of technology, business, and society as it relates to product development, technology leadership, strategic planning and execution, intellectual property portfolio management, software architecture, information security, competitive positioning, and organizational behavior.